Atlantis Azores

The resort is exceptionally clean, comfortable and beautifully located. The food was consistently spectacular. Massages are the best kept secret at Atlantis! Dive boats are located right I front of the property and easily accessible. The staff is without a single exception the finest I've had the pleasure of experiencing. Of particular note, Annie in the dining room is incredibly friendly and customer focused. Warfi, the DM, is probably the best dive guide I've ever been in the underwater with, he's super human in finding the tiniest macro life and patience beyond measure. It's worth mentioning that the dive staff is not only superb in the water, but also available all day long to address any issue or question that arises. The operation runs with the precision of a well-oiled machine!

Wonderful time. Attentive staff. Great food, Experienced guides, beautiful scenery, etc.

One of our Favorite Experiences! We were incredibly impressed with the atmosphere and culture at Atlantis. The property is beautiful, well-maintained, and exceptionally clean—staff are constantly working to keep everything spotless, including thorough room cleanings. The resort is located in a quiet, coastal neighborhood that feels safe, relaxing, and welcoming, making it easy to fully unwind.
We traveled with our 8-year-old daughter, and she was truly embraced by the entire team. Every staff member we interacted with was warm, attentive, and personable—they knew our names, checked in on our daily experiences, and made us feel genuinely cared for. Our daughter quickly formed special connections with the staff. Each day, she would head to the dining area and immediately notice who was or wasn’t working—asking things like, “Where’s Annie? Is Tim here today? Where’s Roxy?” She genuinely looked forward to seeing them, getting her hugs, and sharing stories about her day. While I’ve only mentioned a few by name, she actually knew every staff member and made a point to connect with each of them whenever she could; that is because they made a point to connect with her too.
We had a few specific needs during our stay, including trips into Dumaguete, and the staff went above and beyond to assist us. Thanks to their help, we were able to navigate everything easily without feeling like lost tourists. A heartfelt thank you to Nina, Annie, Sam, Cute, Jenny, and Ashley for making that possible.
After just a few days, we felt completely comfortable with the environment and staff. Our daughter was able to walk to the restaurant on her own to grab food or a drink, do homework, and even socialize—staff kept a friendly eye on her and engaged with her (including doing magic tricks!). She also participated in the Bubbles Program, enjoyed multiple pool dives, and earned her first scuba certification through the Try Scuba experience. Junar was absolutely amazing with her—patient, encouraging, and an excellent instructor. Jason also worked with her, and we are so grateful for the guidance and care they both provided. She was the only child at the resort for two weeks, yet she was constantly included, engaged, and made to feel special—even during snorkeling excursions with knowledgeable dive masters.
The spa services were another highlight. Every therapist we encountered was friendly, accommodating, and highly skilled—we truly appreciated the level of care and professionalism.
The diving experience at Atlantis is outstanding. There are numerous dive sites located close to the resort, each offering something unique. We experienced muck diving and night diving for the first time, and the range of certifications available makes this a true all-inclusive dive destination. The dive team was exceptional—especially our dive master Warfi and boat captain Scarpi. Warfi was incredibly knowledgeable, patient, and had an impressive ability to spot marine life, while also taking the time to educate us before and after each dive. We also dove with Jason and Cio, who were both fantastic. One standout moment was seeing one of the resort owners on-site, actively working and diving alongside guests. It’s rare to see that level of involvement, and it speaks volumes about the culture at Atlantis—thank you, Andy, for your presence and leadership.
While the upfront cost of our stay was higher than some of our previous two-week trips, the value far exceeded expectations. Atlantis truly is an all-in-one resort—everything we needed was included, eliminating the need for additional off-site expenses. During our stay, I completed 19 dives, my husband completed 25, and our daughter completed five pool dives and earned her certification. Beyond diving, we enjoyed delicious meals, snorkeling, spa treatments, trips into town, and meaningful connections with both staff and other guests. By the end of our two weeks, we felt like we had gained a second family. The only thing we would have done differently is request a room with a sitting porch. Since we stayed for two weeks—longer than most guests—it would have been nice to have that additional space to relax. Our room was one of the few without a porch, so it’s something we would definitely prioritize for our next visit.
We left feeling deeply impacted by the kindness and professionalism of everyone we encountered—from transfer drivers to maintenance, security, housekeeping, dive staff, and dining teams. A special thank you to Nina, Albert, Junar, Warfi, Annie, and King for making our stay so memorable.
We absolutely plan to return—our daughter is already counting down the months until she can come back and continue her diving journey with Junar!